Name: TROPIC GETAWAY
Brand: Florist Woodside
Price: 64.00 GBP
Availability: InStock

Florist Woodside Online Flower Delivery Terms and Conditions

Introduction

Welcome to Florist Woodside. These Terms and Conditions govern your use of our website and the purchase of flower arrangements and products through our online flower delivery service in Woodside and neighbouring areas. By placing an order with us, you agree to be bound by these Terms & Conditions. Please read them carefully before placing your order.

Eligibility

By using our site and services, you confirm that you are legally capable of entering into binding contracts and are at least 18 years old. Our products and services are available for delivery within Woodside and the surrounding areas as specified on our website.

Order Process

Orders for flowers and related products can be placed via our website, where you will find details of our range, prices, and delivery options. After placing an order, you will receive an order confirmation acknowledging that we have received your order. This confirmation does not mean your order has been accepted. All orders are subject to acceptance by us, at which point a dispatch confirmation will be sent to you and a contract will be formed.

We reserve the right to reject or cancel any order at our sole discretion, including in cases where a product is unavailable for delivery to your chosen area. In such cases, we will notify you and issue a refund as soon as possible.

Product Availability and Substitutions

All products are subject to availability. Due to seasonal variations, flowers may occasionally need to be substituted with similar items of equal or higher value and quality, while preserving the overall appearance and value of your arrangement. We endeavour to inform you of any substantial substitutions at the time of order or prior to dispatch, but reserve the right to make necessary substitutions without prior notice where appropriate.

Prices and Payment

All prices listed on our website are in Pounds Sterling (GBP) and include VAT unless stated otherwise. Delivery charges, if any, will be specified at the time of checkout and itemised separately on your invoice. We reserve the right to amend prices at any time, but such changes will not affect orders that have already been confirmed.

Payment is required in full at the time of ordering. You may pay using any of the payment methods specified on our website. Your order will only be processed once payment has been received and cleared. We will not be responsible for any delays in delivery resulting from payment issues.

Delivery

We offer flower delivery throughout Woodside and specified surrounding areas. Please ensure that all delivery information provided at the time of order is accurate and complete, including recipient name, address, and contact details. We are not liable for delayed or failed delivery where incorrect or incomplete information has been provided by you.

Delivery dates and times are provided for guidance only and, whilst we make every effort to meet requested times, we cannot guarantee specific delivery windows. Non-delivery due to recipient absence or incorrect address may lead to the flowers being returned to us or left in a safe location at the discretion of our delivery personnel. We will make reasonable efforts to contact you or the recipient in such cases, but further delivery attempts may incur additional charges.

Cancellation Policy

If you wish to cancel your order, please inform us as soon as possible. Subject to clauses below, orders may usually be cancelled up to 24 hours before the intended delivery date for local deliveries within Woodside and surrounding areas. Due to the perishable nature of flowers, orders that have already been prepared, dispatched, or delivered cannot be cancelled or refunded.

Should an issue arise due to circumstances beyond our control (such as supply chain interruptions or force majeure events), we reserve the right to cancel your order and provide a full refund.

Returns and Refunds

We take great pride in the quality of our flowers and service. Should you be dissatisfied with your delivery, you must notify us within 24 hours of receipt, providing photographic evidence where possible. Due to the perishable nature of flowers, we may offer a replacement or partial refund at our sole discretion. Refunds will be made using the same payment method used at purchase.

No returns will be accepted except in the case of damaged, defective, or incorrect items. Please follow any care instructions provided to ensure the longevity of your arrangement; we cannot accept responsibility for any deterioration due to misuse or neglect after delivery.

Customer Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and restricting access to your computer or device to prevent unauthorised access to your Florist Woodside account. All orders placed under your username or account will be your responsibility unless proven fraudulent pursuant to our processes.

Intellectual Property

All content on our website, including images, text, product descriptions, and graphics, is the property of Florist Woodside or its licensors. No content may be replicated, distributed, or used for commercial purposes without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Florist Woodside shall not be liable for any indirect, incidental, or consequential losses or damages arising out of or in connection with your use of the website, purchase of our products, or use of our services. Our maximum aggregate liability shall not exceed the total value of your order.

Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded or limited by UK law.

We are not liable for delays or failure to perform any of our obligations if such delay or failure results from events outside our reasonable control, including but not limited to acts of God, strikes, pandemics, or supply chain disruptions.

Privacy Policy

Your privacy is important to us. Any personal data you provide will be handled in accordance with current UK data protection legislation. We use your data primarily to process your order and provide efficient delivery service. We may also use it for service improvement or customer support purposes as detailed in our website privacy policy.

Amendments to Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates. By continuing to use our website and services after any changes are published, you agree to the revised Terms and Conditions.

Severability

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable to any extent, such provision will be severed from the remaining provisions, which will continue to be valid to the fullest extent permitted by law.

Governing Law and Jurisdiction

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms and Conditions or require clarification, please consult our website for further information. We are always happy to provide guidance and resolve any concerns regarding your flower delivery in Woodside and the surrounding areas.

Applicability

These Terms and Conditions apply to all customers placing orders for online flower delivery services within Woodside and the surrounding areas. By confirming your order with Florist Woodside, you acknowledge and accept these Terms and Conditions in full.